Privacy & Cookie Policy
Important: This policy applies to online interactions with our website(s). It does not cover offline or contractual processing unless explicitly stated in the relevant agreement.
1. Introduction
LuxPlus Group is committed to protecting your privacy and ensuring the security of your personal data. This Privacy & Cookie Policy explains how we collect, use, and protect information when you interact with our website. All data processing is conducted in strict accordance with the EU General Data Protection Regulation (GDPR) and applicable international data-protection laws.
2. Data Controller
The data controller responsible for your information is: LuxPlus Group. For detailed legal entity information, please refer to our Imprint / Impressum.
All privacy-related inquiries should be submitted via our official Contact Form.
3. Personal Data We Collect
3.1 Data You Provide Voluntarily
Full name, email address, and the content of your message via contact forms or direct inquiries.
3.2 Data Collected Automatically
IP address, browser type, operating system, access time, and referrer URLs. This technical data is used solely for security and service optimization.
4. Purpose & Legal Basis for Processing
We process data based on GDPR Art. 6:
- Consent (Art. 6(1)(a)): For communication and inquiries.
- Contractual Necessity (Art. 6(1)(b)): For pre-contractual evaluations.
- Legitimate Interests (Art. 6(1)(f)): For website security and performance.
- Legal Obligation (Art. 6(1)(c)): To comply with statutory requirements.
5. Data Retention & Sharing
Retention: Data is stored only as long as necessary for the purpose intended or as required by applicable commercial, tax, and regulatory retention obligations.
Sharing: We do not sell or rent data. Data is shared only with trusted technical service providers (hosting, security) or public authorities when legally required.
6. International Data Transfers
As LuxPlus Group operates in both the EU and the Middle East, data may be processed across these regions. Such transfers are conducted in compliance with GDPR requirements, including the use of Standard Contractual Clauses (SCCs) or other legally recognized safeguards to ensure an adequate level of protection.
7. Your GDPR Rights
You have the right to:
- Access, rectify, or request the erasure of your data.
- Restrict or object to data processing.
- Withdraw consent at any time.
- Request data portability.
- Lodge a complaint with a data protection authority.
8. Data Security
We implement high-level technical and organizational security measures to prevent unauthorized access or loss of data. However, please note that no transmission over the internet is 100% secure.
11. Updates & Contact
We reserve the right to update this policy. The latest version will always be available on this page. For any privacy concerns, please use our official Contact Form.